About Ramona

High-throughput optical microscopy is transforming the science of modern biology — from genetics to drug discovery to synthetic biology. It is rapidly improving efficiency and opening up new possibilities across a wide range of applications.

But scientists today are fundamentally constrained by the limited perspective of traditional microscopes. As field-of-view increases, resolution decreases. Yet modern biology requires an ability to capture precise data across larger areas and at multiple points in time to understand dynamic systems and reduce costs by accelerating tedious workflows.

At Ramona, we've reimagined microscopy for the modern researcher. Our Multi-Camera Array Microscope (MCAM™) is the first of its kind to offer video-speed capture of cellular detail across an entire well plate. By equipping scientists with unprecedented speed, precision, and insight, we’re on a mission to advance human health and insight through computational microscopy. 

Our foundation is built upon five guiding principles:

1. We empower exploration by embracing challenges and nurturing curiosity.
2. We pursue understanding to deliver solutions that are transformative and elegantly simple.
3. We drive innovation, seeking novel approaches to anticipate the challenges of cutting-edge research.
4. We trust in accountability, maintaining transparency and ownership in all we do.
5. We thrive on collaboration, valuing diverse perspectives to achieve shared goals.

Our startup environment is fast-paced and constantly evolving. Success here is driven by a willingness to embrace new challenges and make a tangible impact on our overall success. Our team members thrive on the edge of innovation, wearing multiple hats and coming up with creative solutions to drive growth. For those who excel in dynamic, ever-changing environments and are ready to contribute wherever needed, Ramona offers numerous opportunities for professional growth. However, if you prefer a more structured or predictable work environment, Ramona's fast-paced environment might not be the best fit. We’re looking for team members who are eager to push boundaries and shape the future of microscopy and scientific research.

About the Role

This is an early-career operations role for someone who wants to learn how a startup works from the inside out — and is excited to get their hands dirty while doing it.

As Operations Associate, you will help keep Ramona running day to day while building the systems that help us scale. You’ll own a mix of onboarding logistics, shipping coordination, vendor follow-up, office workflows, internal documentation, trackers, shared tools, and recurring operational processes.

This is not an office admin or front-desk role. The role touches office operations, but the opportunity is much broader: becoming a trusted operator who can take messy, important work and make it run smoothly.

A meaningful part of the job will be repetitive, logistical, and unglamorous. You may be coordinating shipments, restocking supplies, updating a tracker, following up with a vendor, or documenting a process. That work matters. When the details are handled well, the rest of the company moves faster.

The right person is scrappy, hungry, organized, and low-ego. You are willing to start with execution, earn trust through follow-through, and grow into broader ownership over time. You do not just want to complete tasks — you want to understand the system, improve it, and eventually own more of it.

This is a strong fit for someone 2–4 years into their career who wants to build range, take on real responsibility, and grow with an early-stage company.

What You’ll Own

• Operational Execution: You will own recurring operational work that needs to happen reliably and without heavy oversight. Responsibilities may include: coordinating onboarding logistics for new hires, supporting product shipments with our Production team, managing vendor follow-up, and supporting day-to-day office operations.
• Systems, Documentation, and Internal Tools: You will help keep Ramona organized by maintaining the systems and documentation that people rely on. Responsibilities may include: maintaining and improving internal processes, keeping internal wiki content accurate, building and maintaining company tools, and organizing internal information so the right people can find what they need quickly.
• Cross-Functional Coordination: You will often be the person connecting people, information, and next steps across teams. Responsibilities may include: coordinating between Ops, People, Sales, and leadership, tracking open loops, communicating blockers, and helping the Chief of Staff execute cross-functional projects from start to finish.
• Process Improvement and Automation: You will be expected to notice friction and help make recurring work better over time. Responsibilities may include: identifying repetitive workflows that can be improved, using AI tools to streamline tasks, and building lightweight systems that reduce manual follow-up.

You Might Be a Great Fit If

• You want to get in on the ground floor of a growing startup and learn how the company works from the inside out
• You are a self-starter who looks for what needs to be done and takes ownership without waiting for perfect instructions
• You are energized by being useful in many different ways: logistics, documentation, follow-up, systems, coordination, and process improvement
• You take pride in making messy things organized, reliable, and easier for others to use
• You are willing to do the small, repetitive, behind-the-scenes work that makes bigger work possible
• You notice dropped balls, unclear handoffs, and broken processes — and you want to fix them
• You want to grow quickly, but you are not above the details

This Role Is Not a Fit If

• You are looking for a traditional office admin, front-desk, or administrative role
• You want to focus mainly on strategy, planning, or high-level projects without owning the execution details
• You are uncomfortable with repetitive, logistical, or unglamorous work
• You need highly predictable responsibilities every day
• You prefer a narrow lane with clearly defined boundaries
• You need a lot of structure before taking action
• You are not excited by context-switching, follow-up, and making sure things actually get done

Qualifications

Required:

• 2–4 years of professional experience, or equivalent evidence of high ownership and strong execution
• Excellent attention to detail and follow-through
• Strong written and verbal communication skills
• Comfort with ambiguity, context-switching, and changing priorities
• Ability to manage many small details without losing sight of the bigger picture
• A low-ego, high-ownership mindset
• Willingness to do both visible project work and repetitive behind-the-scenes execution
• Strong judgment about when to act independently, when to ask questions, and when to escalate

Preferred:

• Experience in a startup, small company, lab, technical environment, or fast-paced operations setting
• Experience with tools like Google Workspace, Slack, Notion, Airtable, Rippling, or similar systems
• Exposure to onboarding, people operations, vendor coordination, logistics, project coordination, or internal systems work
• Curiosity about AI tools and workflow automation
• Interest in growing into a broader operations, people operations, business operations, or internal systems role

What Success Looks Like

• First 30 Days: You understand Ramona’s basic operating rhythms, tools, and systems, and are completing assigned operational tasks reliably with strong attention to detail.
• First 60 Days: You are independently owning recurring workflows with minimal oversight, communicating clearly on status and blockers, and identifying gaps in documentation, trackers, or handoffs.
• First 90 Days: You are a trusted execution partner to the Chief of Staff, independently owning at least one scoped operational project and improving at least one recurring workflow.
• First 6–12+ Months: You have reduced operational load on the team, improved core workflows, and are growing from task ownership into broader systems and cross-functional ownership.

Application Instructions

Please upload both a resume and a short cover letter with your application. Applications without both documents will not be considered.

Your cover letter does not need to be formal — we care much more about clarity and thoughtfulness than polish. Please use it to answer the questions below:

1. This role includes a mix of repetitive operational execution and longer-term systems improvement. What about that mix appeals to you?
2. Tell us about a time you owned something with a lot of small details. How did you keep track of everything, and what was the outcome?
3. Describe a process, workflow, or system you improved. What was broken or inefficient, and what did you change?